Shipping Details

For a limited time only:
- We ship globally for free 

- Shipping, customs, duties, and import taxes are covered 


HIGH DEMAND — NEW INVENTORY ARRIVING SOON
US ORDERS SHIP IN 3-5 BUSINESS DAYS
INTERNATIONAL ORDERS SHIP MID MARCH

Due to the extremely high cost of shipping and duties, we are not currently shipping to Brazil, most of South America, and Turkey

You will receive access to the course and community when the product is shipped.

Change of address? Contact us at hello@surfbasis.com ASAP. Keep in mind that a rerouting fee may be charged by the courier to change your address.

You will receive access to the community and courses when the product is shipped.
 


You will receive access to the community and courses when the product is shipped. 

Friendly Support

Free Shipping

Secure Online Payment

Money-back Guarantee

Returns & Refunds Policy

We offer a 100% satisfaction 45-day money back guarantee and returns are 100% free.*
 

There’s zero risk to try the Basis trainer. If you're not happy, we're not happy, and if you aren’t, we’ll happily refund you. We are confident that you will absolutely love your Basis Trainer.


*Returns must be made within our 45-day return window from when your order is fulfilled.


To complete your return, email us at hello@surfbasis.com and include a receipt or proof of purchase.


Our return policy does not cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty.

If your Basis Trainer is returned in damaged condition, with missing parts, or otherwise has signs of abuse, we reserve the right to refuse a refund or to charge additional restocking fees.
 

contact us

Basis trainer questions? Order issues? We've got you. We're a super lean team, so please expect 1-3 business days to receive a response.

Email:

hello@surfbasis.com